Privacy Policy
Last Updated: 22nd of May 2026
1. INTRODUCTION
Business Name: Grow Without Guessing LLC
Business Address: 1209 Mountain Road I Ste N Albuquerque NM 87110
Contact Email: [email protected]
Contact Person: Sean Hammond
This Privacy Policy explains how Grow Without Guessing LLC ("Company," "we," "us," "our") collects, uses, discloses, and safeguards your personal information when you visit our websites, membership platforms, webinars, landing pages, community spaces, and any related services ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, discontinue use immediately.
2. SCOPE & APPLICABILITY
(1) This Privacy Policy applies to all personal information collected from users ("User," "you," "your") of our Services, including:
- Free opt-in materials and webinar registrations
- Paid program enrollments (Launchpad, Accelerator, Inner Circle)
- Community platform participation
- Coaching calls and group sessions
- Email, SMS, and other communications
(2) We comply with applicable privacy regulations, including:
- GDPR (General Data Protection Regulation) for EU users
- CCPA (California Consumer Privacy Act) for California residents
- CAN-SPAM Act for email marketing
- COPPA (Children's Online Privacy Protection Act)
- Other relevant data protection laws where applicable
3. INFORMATION WE COLLECT
(A) PERSONAL DATA
This may include:
- Name, email address, phone number
- Billing information and payment details (processed through secure third-party payment processors)
- Social media handles and profile information (when you share them for coaching purposes)
- Demographic information (age, location, time zone)
- Communication preferences
- Content you create or share in our community platforms
- Responses to surveys, forms, or application questions
- Information shared during coaching calls or group sessions
(B) USAGE DATA
Automatically collected through cookies, pixels, and similar technologies:
- IP address, browser type, device information
- Pages viewed, time spent on pages, click patterns
- Referral sources (how you found us)
- Interaction data with emails, ads, and landing pages
- Video viewing behavior (which lessons you watch, completion rates)
- Community engagement metrics (posts, comments, participation)
(C) USER-GENERATED CONTENT
- Posts, comments, questions, and content shared in community platforms
- Before/after examples, case studies, or testimonials you provide
- Content you create following our training (for review and coaching purposes)
- Voice recordings from coaching calls (with your consent)
- Messages sent through our platforms or direct communication channels
(D) SENSITIVE DATA
We do not intentionally request sensitive personal data (such as health information, financial details beyond payment processing, or personal struggles). However, some users voluntarily share such information during coaching or in community settings. By submitting such data, you consent to its processing solely for the purpose of providing you with relevant support and coaching.
4. HOW WE USE YOUR INFORMATION
(A) SERVICE DELIVERY
- Provide access to programs, courses, communities, and coaching
- Process transactions and manage payment plans
- Schedule and conduct coaching sessions and group calls
- Deliver course materials, templates, and bonuses
- Provide technical support and customer service
(B) PERSONALIZATION & COACHING
- Tailor coaching recommendations to your goals and progress
- Review your content for feedback and improvement
- Track your progress toward program guarantee
- Customize community experience and group call topics
(C) MARKETING & COMMUNICATION
- Send program updates, new content releases, and educational materials
- Deliver promotional emails about new programs or opportunities
- Send SMS messages (if you opt in) with reminders, tips, or offers
- Display targeted advertisements on third-party platforms
- Share success stories and testimonials (with permission)
(D) ANALYTICS & IMPROVEMENTS
- Analyze user behavior to improve courses and coaching effectiveness
- Track conversion rates and marketing performance
- Identify technical issues and improve platform functionality
- Conduct research to develop new programs or features
- Measure guarantee fulfillment and program outcomes
(E) LEGAL COMPLIANCE & PROTECTION
- Comply with applicable laws and regulations
- Enforce our Terms & Conditions
- Protect against fraud, abuse, or misuse of our services
- Resolve disputes and investigate complaints
- Defend legal claims or exercise legal rights
5. FEES & PAYMENTS
(1) Fees & Billing: Program fees are disclosed at the point of purchase
(2) Payment Plans: If you select a payment plan for any program, you agree to complete all scheduled payments unless you qualify under the applicable refund guarantee terms.
(3) Ongoing Fees (Launchpad Only): After the initial 1-year access period for Launchpad, continued community access is available for $50/month. You may cancel at any time.
5. COOKIES & TRACKING TECHNOLOGIES
(A) COOKIES
We use cookies to:
- Remember your login status and preferences
- Track your progress through course materials
- Analyze website traffic and user behavior
- Serve relevant advertisements
You can disable cookies in your browser settings, but some features may not function properly.
(B) PIXELS & ANALYTICS
We use third-party tools for:
- Facebook Pixel / Meta Pixel: Track ad performance and retarget visitors
- Google Analytics: Understand website traffic and user behavior
- TikTok Pixel: Measure ad effectiveness on TikTok
- Email tracking pixels: Monitor email open rates and engagement
(C) DO-NOT-TRACK SIGNALS
Our Services may not respond to Do Not Track (DNT) browser signals. You can control tracking through cookie settings and opt-out mechanisms provided by advertising platforms.
6. LEGAL BASES FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA) or UK, we process your data based on:
(1) Consent: When you opt in to marketing communications, apply for programs, or voluntarily provide information.
(2) Contract: To fulfill services you purchase (program enrollment, coaching delivery, community access).
(3) Legitimate Interests: For improving our services, conducting marketing, preventing fraud, and protecting our business (when not overridden by your privacy rights).
(4) Legal Obligations: Where required by law (such as tax reporting or response to legal requests).
7. YOUR RIGHTS (GDPR & CCPA)
Depending on your location, you may have the following rights:
ALL USERS:
(1) Access: Request a copy of the personal data we hold about you.
(2) Rectification: Correct inaccurate or incomplete information.
(3) Erasure: Request deletion of your data (subject to legal retention requirements).
(4) Restriction: Limit how we process your data in certain circumstances.
(5) Objection: Object to processing based on legitimate interests or for marketing purposes.
(6) Portability: Request transfer of your data in a machine-readable format.
(7) Withdrawal of Consent: Opt out of marketing communications at any time.
CALIFORNIA RESIDENTS (CCPA):
(8) Right to Know: What personal information we collect, use, disclose, or sell.
(9) Right to Delete: Request deletion of your personal information.
(10) Right to Opt-Out: We do not "sell" personal information as defined by CCPA, but you may opt out of certain data sharing.
(11) Non-Discrimination: Exercising your privacy rights will not affect your access to services (except where necessary to provide those services).
To exercise your rights, contact us at: [email protected]
We will respond within 30 days (or as required by applicable law).
8. THIRD-PARTY DISCLOSURES
We may share your information with:
(A) SERVICE PROVIDERS
Trusted third parties who help us operate our business:
- Hosting providers (for website and platform infrastructure)
- Payment processors (Stripe, PayPal, Whop etc. — we do not store full credit card details)
- Email service providers (for delivering course content and marketing emails)
- SMS providers (for text message communications, if you opt in)
- Analytics tools (Google Analytics, Facebook Analytics)
- Customer support platforms (for managing inquiries)
- Scheduling tools (for booking coaching calls)
These providers are contractually obligated to protect your data and use it only for specified purposes.
(B) BUSINESS TRANSFERS
If we are involved in a merger, acquisition, sale of assets, or bankruptcy:
- Your data may be transferred to the new owner
- You will be notified via email and/or prominent notice on our website
- The new owner will be bound by this Privacy Policy unless you consent to changes
(C) LEGAL REQUIREMENTS
We may disclose your information if required by law or if we believe disclosure is necessary to:
- Comply with legal process (subpoena, court order, government request)
- Enforce our Terms & Conditions
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or the public
- Prevent fraud or investigate suspected illegal activity
(D) TESTIMONIALS & CASE STUDIES
We may publicly share:
- Your name, photo, and social media handle
- Your success story, results, or testimonials
- Before/after metrics (follower growth, view counts, etc.)
- Content you created as a result of our training
You may request removal of your testimonial at any time by contacting [email protected].
(E) THIRD-PARTY LINKS
Our Services may contain links to external websites, social media platforms, or tools we do not control. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
9. DATA SECURITY & RETENTION
(A) SECURITY MEASURES
We implement reasonable technical and organizational safeguards to protect your data:
- Encryption of data in transit (SSL/TLS)
- Secure payment processing through PCI-compliant providers
- Access controls and authentication requirements
- Regular security assessments and updates
- Employee training on data protection
- However, no system is completely secure.
We cannot guarantee absolute security of your data transmitted to or stored on our systems.
(B) DATA RETENTION
We retain your data only as long as necessary for:
- Providing services you've purchased (including lifetime community access where applicable)
- Complying with legal obligations (tax records, contract fulfillment)
- Resolving disputes or enforcing our agreements
- Business analytics and improvement purposes
Retention periods vary by data type:
Account data: Retained while your account is active + [X years] after closure
Payment records: Retained for [X years] for tax and accounting purposes
Marketing data: Retained until you opt out or request deletion
Course progress: Retained while you have access to the program
Coaching recordings: Retained for [X months/years] unless you request deletion
Upon request, we will delete your data subject to legal retention requirements and legitimate business needs (such as guarantee fulfillment or dispute resolution).
10. CHILDREN'S PRIVACY (COPPA)
(1) Our Services are not intended for individuals under 18 years of age.
(2) We do not knowingly collect personal information from children under 13 (or 16 in the EEA).
(3) If we discover that we have inadvertently collected data from a child, we will delete it promptly.
(4) If you believe a child has provided us with personal information, contact us immediately at [email protected]
11. EMAIL & MARKETING COMMUNICATIONS
(A) TYPES OF COMMUNICATIONS
We may send you:
- Transactional emails: Order confirmations, password resets, account notifications (cannot opt out — necessary for service)
- Educational emails: Course content, coaching resources, program updates
- Marketing emails: Promotional offers, new program launches, webinar invitations
- Nurture sequences: Automated email series for prospects and students
(B) OPT-OUT / UNSUBSCRIBE
- You can unsubscribe from marketing emails at any time using the "unsubscribe" link in any email.
- You can opt out of SMS messages by replying "STOP" to any text message.
- Opting out of marketing does not affect transactional or program-related communications.
(C) COMPLIANCE
We comply with:
- CAN-SPAM Act: All marketing emails include clear sender identification and opt-out mechanisms
- TCPA (Telephone Consumer Protection Act): We only send SMS messages to users who explicitly opt in
- GDPR: We obtain clear consent before sending marketing communications to EU users
12. INTERNATIONAL TRANSFERS
(1) Your data may be transferred to and processed in countries outside your country of residence, including the United States.
(2) These countries may have different data protection laws than your jurisdiction.
(3) By using our Services, you consent to the transfer of your data to these locations.
(4) For EU users: We ensure adequate safeguards are in place for international transfers, such as Standard Contractual Clauses (SCCs) or reliance on approved transfer mechanisms.
13. POLICY UPDATES & NOTIFICATIONS
(1) We may update this Privacy Policy at any time to reflect:
- Changes in our services or business practices
- New legal or regulatory requirements
- Improvements in data protection measures
(2) When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email (for significant changes affecting your rights)
- Display a notice on our website or in your account dashboard
(3) Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
(4) We encourage you to review this Privacy Policy periodically.
14. USE OF GOOGLE FONTS
Our website may use Google Fonts to display content properly. When you visit our site, your IP address may be transmitted to Google's servers for font delivery purposes. This is necessary for proper rendering of website content. For more information, see Google's Privacy Policy.
15. RECORDINGS & CONSENT
(1) We may record coaching calls, group sessions, and webinars for:
- Quality assurance and coaching improvement
- Creating training materials for future students
- Generating testimonials or case study content (with explicit permission)
- Resolving disputes or clarifying agreements
(2) By participating in recorded sessions, you consent to being recorded.
(3) Recordings may be shared with other students or used in marketing materials only with your explicit written consent.
(4) You may request deletion of your recordings by contacting [email protected].
16. CALIFORNIA PRIVACY RIGHTS (CCPA)
Categories of Personal Information Collected:
- Identifiers (name, email, phone, IP address)
- Commercial information (purchase history, program enrollment)
- Internet activity (website interactions, video viewing)
- Geolocation data (approximate location)
- Professional information (social media presence, content creation activities)
- Inferences (preferences, coaching progress, program suitability)
Sources:
- Directly from you (forms, applications, communications)
- Automatically through your use of our Services (cookies, analytics)
- From third parties (advertising platforms, payment processors)
Business Purposes:
- Providing and improving our Services
- Processing transactions
- Marketing and advertising
- Analytics and research
- Legal compliance
Third-Party Sharing:
We share data with service providers as described in Section 8. We do not "sell" personal information as defined by CCPA.
Your CCPA Rights:
See Section 7 for details on exercising your rights.
17. CONTACT INFORMATION
For Privacy-Related Inquiries:
Grow Without Guessing LLC
Address: 1209 Mountain Road I Ste N Albuquerque NM 87110
Privacy Email: [email protected]
General Email: [email protected]
Contact Person: Sean Hammond
Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY.